Cross-Organizational Change Management

NewVectors, a division of TechTeam, is a leader in helping complex organizations achieve the promise of transformational change. The federal government is characterized by persistent change, leaving agencies to adapt to ever-evolving mandates, policies, priorities, systems, technologies, and business processes. NewVectors combines leading-edge research and innovation with world-class program management and consulting skills to help our customers meet these daily challenges.

At NewVectors, our holistic approach to addressing a customer’s unique challenges begins with a careful assessment of each facet of the customer enterprise, including people, processes and technology. As a trusted advisor to the federal government, our focus is on helping our customers achieve higher levels of mission and business performance while at the same time managing risk. For process reengineering, change management and organizational management, NewVectors is a trusted partner in transforming the business of government.

Process Reengineering and Change Management

NewVectors applies process reengineering and cross-organizational change management in support of major new technologies and business processes within complex government enterprises and lines of business. The greatest impediments to the deployment of new technologies and process are people and culture. Change Management focuses on bringing the people and culture along so that they support the adoption of change rather than resisting it. The NewVectors Change Management methodology addresses 7 key elements that enhance the speed and effectiveness of a change effort:

• Governance
• Process Improvement
• Organization Redesign
• Communications
• Training and Education
• Local Participation
• Measurement and Evaluation

Organizational Transformation and Stakeholder Management

Organizational transformation requires insight into people, as well as data collection, validation, and management. We apply management processes and tools to meet stakeholder needs by:

• Identifying issues and providing incentive-based solutions
• Working through multiple stakeholder engagement channels
• Equipping change agents with processes, tools and measures
• Assisting in the formation of a linked partnership of internal and external stakeholders

Spotlight on the U.S. Air Force

NewVectors is working hand-in-hand with the U.S. Air Force to transform the way it does business, streamlining current and sometimes inefficient business processes and applying best practices to enhance productivity and reduce risk. NewVectors’ work spans the gamut of reinvention efforts, from acting as strategic coach in the design and deployment of a “to be” supply chain environment within the Air Force Materiel Command (AFMC), to implementing lean thinking and lean tools and techniques across all Air Force Air Logistics Centers (ALCs). Our efforts have resulted in reduced costs, increased time savings, and improved processes, including reductions in both administrative and production lead times.

Evaluation

Managers and policy makers navigate a landscape populated by programs, objectives, and long term goals. Faced with this web of relationships, decision makers need actionable, timely, and trustworthy guidance to inform decision making.

§ What has happened?

§ What is happening?

§ What is likely to happen?

Need for this knowledge extends to:

§ Implementation

§ Outcome

§ Sustainability:

The NewVectors Evaluation Group has deep experience in providing this type of information to a wide range of clients, and an international reputation for intellectual contributions to the field of Evaluation. Our approach integrates four themes: program logic, metrics, methodology, and respect for stakeholders.

Logic model workshop

Methods and techniques for interacting with stakeholders in order to develop a logic model.

Evaluation Services